Sign the Broadband Manifesto

broadbandlebanonadCan you think of a company that is not reliant on internet today? In fact, not just internet, businesses today depend on reliable and fast internet connections. Lebanon, one of the 1st countries in the middle east to connect to the WWW is now facing major problems in the technology field.

Web Applications have been growing very fast. As they require better hardware (that are fortunately available), they also require a faster internet connection. The concept of Cloud is getting more and more popular, your data is no longer stored on your PC, it’s now stored on the holy cloud. Clouds allow you to have your information synchronized with all your machines (mobile, laptop, desktop, PDA etc…). This has become critical but can we handle this massive amount of data transfer?

I did a survey and found out that the big majority still have 128kbps internet connections, which is equivalent to 0.125 mbps (excluding the big portion of people who are still using Dial up modems). A normal user can get a maximum of 1mbps (which is fair, but very limited in terms of daily/monthly quota). Let’s compare it to other countries:

broadband-speed-by-country

I am an entrepreneur and I cannot tell you how much this matter is disturbing me. The Lebanese pathetic infrastructure is directly affecting our economy. Why?

  1. Young generations are not capable of keeping up with the technology.
  2. Enterprises are afraid to launch branches of their companies in Lebanon. (Think about employment)
  3. Lebanon is not known as a technology oriented country.
  4. It’s very tough to launch a startup in Lebanon. (Woopra as an example)
  5. Great entrepreneurs are leaving the country seeking better infrastructure for their venture.

I had a chance to meet the Lebanese Minister of Telecom Eng. Jubran Bassil a few months back and discussed this problem, he seemed very open and promised to be looking further into that. Bassil recently revealed on the press that he’s aware of this issue and working on a plan for this summer (2009). What if he doesn’t get elected again?

The ministry was also very excited to launch the Edge (not even 3G) connectivity for mobiles. I can’t believe they were serious about that!! I mean, I’m not paying 5$ for only 5MB of usage and 2$ for every extra MB. It’s like paying 5$ everytime I check my email inbox. I hope our Telecom ministry is not serious about this crappy solution.

Not to forget the huge Ogero scandal. As they have become DSL providers, they are not supplying private ISPs enough bandwidth for them to acquire the largest chunk of DSL users. I personally have 2 DSL accounts, 512 kbps and 1 mbps (at IDM), is it possible that I’m downloading at the rate of 5 kB/s and less than 1 kB/s at peak hours? And what about this silly quota limitation? 5GB of download per month? This is ridiculous.

“I have heard many reports of “unfair market practices” by Ogero vis a vis the DSPs.” said Mrs. Salam Yamout, a member of the Lebanese Broadband Stakeholders Group. “ISPs not being able to offer their customers DSL service because they do not get capacity from Ogero. This is the case of GDS in Achrafieh for example. In another case, a customer reported that an Ogero representative called him to offer him the Blink service within 24 hours while he has been waiting for his ISP DSL service for few days. Such practices are condemned in countries that have liberalized their telecommunications market, but not in Lebanon! It is said that there are 100,000 DSL subscribers in Lebanon (fastest DSL pick up in the world) 80% for Ogero, the rest divided among the 5 private DSPs! This fast pick up is a reflection of the starvation of the market for broadband. How else do you explain that Lebanese people are flocking in numbers to get poorer quality service, more expensive, and slower connectivity than in other countries?”

If you feel that we need the change, sign the broadband manifesto which was started by a group of people like you and me, sick and tired of the way this country evolves.

  • Kevin

    I agree with most of what you said, but I do have a few comments.

    Can you give some background on how you did the “survey” and came up with this conclusion? I find it unlikely that the average is 128 kbps since 128 kbps is the minimum provided speed for non-dialup users which you seem to have excluded anyway. In any case, dial-up users should not be excluded since they represent a big chunk of internet users in Lebanon (I think?). I know that it’s not trivial to do such surveys and including everyone is probably too inconveniencing for such an unofficial survey. I’m still curious about your methods though :)

    I think that graph can be more representative if it is complemented by another one, zooming in on the countries with slower connection speeds. (What is the difference between Greece, Luxembourg, and Austria, and what are the values? Scale is too small)

    I hope that the minister laid out the groundwork for his plans (why not be more open about them btw) so that another minister can continue his work instead of just ignoring it which I’m afraid could be the more likely scenario from what I’ve seen, unfortunately.

    Hopefully this will get some press coverage, but even then, I don’t know how much real effect it will have. Online petitions tend to dissipate and/or not really have any effect… This manifesto has been going on for some time now, hasn’t it?

    I’m very cynical however. This coming from years and years of constantly being promised better internet. Remember how it was pre-DSL? They were promising DSL “soon” for years and years before it actually happened. It only finally got here long after it became an archaic, depreciated technology. [oh, look: http://www.dailytech.com/article.aspx?newsid=14767

    Anyway, I agree, it’s very appalling. Incapacitating, even. On many levels.

  • http://www.ekhoury.com Elie

    @kevin

    Sorry if I confused you, I really meant to say that most users have 128 kbps connection, not the average connection speed. I’ll fix that in the post.

    Why would you care about slower internet connections in other countries? I wouldn’t be that proud to compare our internet connection with Somalia for example! The other problem is that you never get what you pay for! ISPs have limited bandwidth, at peak hours everyone gets affected.

    And about the DSL, it’s true that they promised a lot! and I would add that they didn’t deliver yet. I’m not satisfied at all with the DSL service we currently have.

  • http://www.eliedh.com Eliedh

    I already had 2 bad experience with 2 Lebanese ISP, I don’t know what’s happening in the background between them and ogero but i know both of them lied to me! Now the ISP is telling me they are waiting for the minister’s signature, am waiting a little more before I publish everything about the 2 companies online, I had an unlimited cable connection that was relatively good now I have an ADSL connection that goes down once a day and that’s not even unlimited at night! Do you have any idea on how I can verify if they are really waiting for the minister’s signature or just lying to me to gain more time?

  • http://www.ekhoury.com Elie

    @Eliedh:

    The ISPs are right and I’m sure they will be competing with much better plans as soon as the government provides more bandwidth. The thing with DSL is that Ogero is providing very limited bandwidth in some areas. I’m experiencing the same thing and I wish I haven’t installed DSL and waited that long.

  • http://www.zakeh.com woody

    Having a slow connection in Lebanon was one of the reasons why I left to Canada… don’t laugh at me…

  • Yasmine

    Great post. I was talking about this problem to my sister only a few days ago. I’m currently living in Cairo and I have the cheapest DSL service here and I download at a 120kbs, which still seems kind of slow to my clients… and I am only a translator and marketing manager! I’m heading to Lebanon in a few weeks and I am extremely worried about how I will be downloading/uploading advert videos with the kind of speed people get there.

    I can’t believe that even in a crappy country like Egypt, they are way ahead of us when it comes to technology. It’s such a shame. I’m signing that manifesto now.

    And don’t be ridiculous, you’re a great blogger :)

  • http://www.ekhoury.com Elie

    Thanks a lot Yasmine… every signature counts.

  • Ali

    I am starting an internet-based company and am very likely to leave for Europe if the government fails to provide decent bandwidth very soon.

  • Alexi Akl

    Exactly the post Lebanese need.
    I am really concerned about this problem because I’ve been in Poland (I have 2 Mb/s although 12 Mb/s is available) for 5 years and now I’m planning to return to Lebanon.
    My profession is computer science related so thank you Elie for this great post, I signed the Manifesto and I will encourage my friends to do so.

  • Nick

    I will add my shout to your shout elie and i will sign the broadband Manifesto now. Thanks for bringing up this serious topic i hope our demands will soon be acknowledged .

  • http://www.anannuki.com,www.ashtraystudios.com Elie

    I live in Romania. Connections here are lightning fast. I use the internet mainly for uploading/ downloading design projects files, such as raw video, and for audio collaboration with my bandmates in Germany, which implies sending ridiculously large wav files back and forth. I tried doing that once in Lebanon, while on my Christmas vacation. You wanna talk about frustration? Connections in Leb are at the lower end of the progress bar, and at this rate, they’re not improving anytime soon.
    On a brighter note, I want to congratulate Elie for this initiative and hopefully soon we’ll jam online, eh khayyeh? :P

  • http://www.ekhoury.com Elie

    Hahaha! hopefully we should be able to do that soon. There are talks that the government ordered 120GB more international bandwidth this year and should be deployed during summer. That is 60x our current bandwidth. Let’s wait and see!

    I wanna play the blues online :)

  • http://www.norskbredbaand.com Mandie Kirven

    Broad band has helped the world in a very crucial way as it has made the use of internet to be faster, and more reliable. It has also made organizations to reduce costs since many people can use the internet at one time from one source

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